Saturday, August 05, 2006

Give us Feedback

For those new to blogging, as we are, this blog offers you the chance to give us feedback and suggestions. Click the "comment" link which will light up when you put your cursor on it, and comment, praise, or criticisize away. You can skip the login requirements for username and password by choosing anonymous. If you login with a username and password it does not reveal your identity or email.

20 Comments:

At 11:38 AM , Anonymous Anonymous said...

I am delighted to find the covers for our dog's cozy cave beds. I am equally as delighted to find someone who was so willing to work with me on getting the replacements. Many thanks, Jack! As I said before, I'm sure I will be back!

ERF

 
At 11:45 AM , Anonymous Anonymous said...

The Judge says: thanks for adding the pet food section, especially the pet food ratings and analysis. My two pups, Judge and Gennie, will benefit.

RNG

 
At 4:58 PM , Anonymous Anonymous said...

You have a phenomenal dog car seat product. The dogs are safe traveling in the motorhome and I am delighted. I will put a link on our RV wed blog. People are always asking for safe ways to transport. My dogs love them. When we are not traveling, I keep them in my house, scattered in every room and the dogs just go in and sleep in them. GREAT PRODUCT. JB

 
At 3:50 PM , Anonymous Anonymous said...

Thank you to Jack at Quality Pet Supplies for straightening out my order. the sofa arrived, it is beautiful -- AND the right size.
thank you again CL

 
At 3:51 PM , Anonymous Anonymous said...

Thank you so much. I cannot tell you how much I appreciate your prompt and efficient response! My boys love their Snoozer beds, and your customer service is amazing! Anytime you need a testimonial, let me know!

Best Wishes,

Jennifer (Bruiser and Mr. Bear)

 
At 3:59 PM , Blogger Jack@QualityPetSupplies said...

Well, I'm the owner, and I am new to blogging, so I cannot tell you why all the comments have a time, but no date, but I want to assure you that each comment is one person - normally on a different date.

 
At 3:05 PM , Anonymous Anonymous said...

I just had to send you an e-mail to tell you the Cosy Cave bed is a wonderful product! It is so well made. I have it to my friend's three chihuahuas for Christmas...and
they LOVE it! Of course, chihuahuas love to burrow....so this is like heaven to them. The bed arrived on Dec. 22nd and I was impressed with the quality when I opened
it up. I will be ordering one for my chihuahuas soon. JS

 
At 3:49 PM , Anonymous Anonymous said...

Your customer service is exceptional! If only every company was half as accommodating. Julie H

 
At 4:50 AM , Anonymous Anonymous said...

Pixie received her Snoozer car seat and absolutely LOVES it. She is so adorable in it. I will have to send you a picture as soon as I take one.

I wanted to thank you so much for being an outstanding business to deal with. I 1st order the Cosy Cave bed and unfortunately that didn't work out. The return went so smoothly and everyone that I have spoken to have been very nice and understanding. This however, made it a little easier to order again from your company when I ordered the car seat. I can say I am 100% satisfied with the product itself, for the speed of the delivery and most of all for all the help I have received from the people in you company. I would recommend your company to anyone. Debbie and Pixie

 
At 1:39 PM , Anonymous Anonymous said...

Jack - I know this is a long-time in coming, but I want to thank you for changing the color of the Wheel Around for me, and for getting it to Stockton, CA so fast. We love the carrier. I was at a rally of lots of RVers. I hooked the Wheel Around behind my bike and took my dog for lots of rides. Better than Prozac! Made everyone smile. Great product. Thanks again, Sarah

 
At 1:46 PM , Anonymous Anonymous said...

I have had my cozy bed for about 2 months now. My 7 year old Chihuahua loves this bed and so do I. It is really well made, stands up great after each wash. These cave like beds are so hard to find and I couldn’t be more pleased with one!!!

Thank you for a great product!

Candice

 
At 4:33 AM , Anonymous Anonymous said...

Lookout I car seat saved my dog's life! She's a 3.5 lb. Yorkshire Terrier and has used her seat daily for a year and a half. Yesterday we were in a very serious freeway accident. The car that struck us was going 86 mph. It forced my compact car into the guardrail in the median. This caused uncontrolable spinning. When I went to get my dog from her Lookout seat in the backseat I found her scared, covered in dust from the air bags, and without so much as a single scratch. Her top knot bow was still centered--no kidding! She survived because she was surounded in all that foam padding. If you love your small dog you owe to the both of you to use a Lookout seat. Words cannot express how grateful we are, and how thrilled we are with this product. GET ONE NOW!

 
At 12:08 PM , Anonymous Anonymous said...

Dina 8/15/07 said:

I saw you have a testimonial page and thought I would add my two cents. Two years ago, we bought a Cozy Cave Bed for our whippet puppy. When the bed first emerged from the box, our pup didn't want to have anything to do with it: She looked at the bed as through it was a Venus fly trap and she was the fly. Initially, we had to lure her onto it with a treat. Any reservations she had about the Cozy Cave Bed vanished by the end of that first day. Two years (and many washings) later, the bed still looks great and our dog absolutely adores it. She will not use any other bed. She even prefers the Cozy Cave Bed to the sofa. This is a fabulous product. I continue to recommend it to everyone I know who has a dog.

 
At 9:09 AM , Anonymous Anonymous said...

8/25/07

Mary R said

I had to write and tell you just how much I love your products. We have six dogs and have found that Snoozer provides the best quality products. Two of our dogs are English Mastiffs, so we especially appreciate the large sizes your beds come in. We own several products, but my favorite is the Lookout carseat. We have the double sized one so that our Maltese and Silky Terrier can ride together. We've owned it for several years and it still looks brand new. Our newest member of the family is another Mastiff named Gus. Gus does not like riding in the car and will cry and whine. As an experiment, I put him in the Lookout carseat for a ride, and he LOVES it. Gus is just 12 weeks old right now, so we can get away with it for now, but he will soon outgrown the carseat. I wish Snoozer would come up with a carseat for the giant breeds. I like how secure the Lookout keeps the dog by using both the car's seatbelt as well as hooking onto a harness.

If you ever come up with something like this for giant breed dogs, please let me know! Thank you for offering such high quality products for our pets!

 
At 8:33 PM , Anonymous Anonymous said...

9/11/07

I must say dealing with Quality Pet Supplies has been enjoyable. The products are great and practical and their customer service has been helpful and informative. Keep up the great work.

Regards,
Suzie (Australia)

 
At 8:52 PM , Anonymous Anonymous said...

9/12/07

Wow, just got my new Lookout for my small scottie, 'Doo' and am so impressed with its results. Thanks so much for all your help in making this happen -- all the way from the USA to Scotland and not a problem along the way. Fast help and fast service

Julie S (Scotland)

 
At 3:32 PM , Anonymous Anonymous said...

Hi Jack,

I received my beds (Cosy Cave and 3 rectangular Snoozers) today -- they are gorgeous, the whippets are already sleeping on them. I should have ordered more odor pads, I am wondering if you could put 3 in the mail for me. (I did)

Thanks.

Suzanne Quebec, Canada

 
At 6:02 PM , Anonymous Anonymous said...

Hi Jack,

I think that your website is a little confusing. I was unable to order from you, because your website would not allow me to shop and add additional items.

Sorry.

 
At 11:19 AM , Anonymous Anonymous said...

Just wanted to THANK YOU for the fast reply that I received today. I had ordered some odor candles and wasn't sure I had filled the form out right, within 2 hours you had looked it up and called me at home. Its things like this that will kep me coming back, plus the fact that the candles truely work. Again THANKS for the fast responce

 
At 1:14 PM , Blogger Ellen said...

Well I said I'd be back and I have been! This is at least my third transaction and I am as delighted as before. Snoozer Pet Products provides not only quality products but prompt, quality service. Thanks, Jack to you and your staff!

ERF

 

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